Import Your Car Nigeria Ltd (IYCN) is an auto brokerage firm situated in Lagos Nigeria. IYCN provides an online platform for its clients to SEARCH, BID and BUY new and used vehicles from the USA and Canada. IYCN is recruiting for the role of Client Services Officer.The responsibilities of the person includes but not limited to the following:
1. Answer phone inquiries,take phone orders, re-route calls to other staff and provide basic company information.
2. Take and resolve client complaints or escalate it to the appropriate departments.
3. Work with the marketing,sales and IT departments when required.
2. Help maintain files, scan, photocopy, print and organize office documents
Applicants must be smart, social, friendly,fluent and must be able to relate calmly with clients physically and on the phone.We require H.N.D or B.S.C holders for this role.
Please send your CV to email@example.com